Credit card or E-Transfer/ In-Person Payment required to reserve your spot.
*E-Transfer in full amount, direct billing is not available for this option.
email transfer to: admin@iwannamassage.com
Holding bookings: We will not hold appointments until a credit card has been given or paid in full amount.
Credit Cards: Your credit card information is kept secure at all times.
Pre-authorization:
We may preauthorize an amount on your credit card prior to your appointment. This could be up to the amount of the service you have booked.
Invalid information:
We reserve the right to cancel your appointment if the credit card information given is not valid or the card has a problem with the bank.
We will do our best to contact you if this happens.
We thank you for understanding.
BOOKING
LATE ARRIVAL
Your late arrival does not change the fact that I need to end the session at the scheduled time, meaning your session will unfortunately be shorter.
See the Canceling/Rescheduling policy if decided .
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15 minutes late will considered as a NO-SHOW, See a NO-SHOWING policy below
CANCELLING & RESCHEDULING
We requires a minimum of 12 hours notice for Cancellation, the client will be billed 1/2 the session fee.
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NO-SHOWING
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a no-show.
All No-Show clients will be billed the full session fee, and future service will be denied until payment is made.
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Out of respect and consideration to your therapist and other clients: Please plan accordingly in order to be on time.
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We have reserved this time FOR YOU and ONLY YOU
and have other people scheduled after YOUR TIME.
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We thank you for understanding.
