If you are not present for your scheduled session during the first 15 minutes ,it will be construed by us that you are a “no-show”, and that time slot will automatically become available for someone else.
Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made.
Out of respect and consideration to your therapist and other customers: Please plan accordingly in order to be on time.
Cancelling the schedule
Please let us know ahead at least 12 hours, so we can refill your spot with another client.
- As a Therapeutic Massage Spa, we DO NOT engage in any form of sexualized contact with our clients. Requests for such will be seen as rude and inappropriate this policy is considered a clear statement not to request such things, we reserve the right to Drop clients and/or Refuse Service.