Arriving Late

If you are not present for your scheduled session during the first 15 minutes ,it will be construed by us that you are a “no-show”, and that time slot will automatically become available for someone else.

Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session.

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No Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made.

Out of respect and consideration to your therapist and other customers: Please plan accordingly in order to be on time.

Cancelling the schedule

Please let us know ahead at least 12 hours, so we can refill your spot with another client.

*****SPA POLICY*****

- As a Therapeutic Massage Spa, we DO NOT engage in any form of sexualized contact with our clients.  Requests for such will be seen as rude and inappropriate this policy is considered a clear statement not to request such things, we reserve the right to Drop clients and/or Refuse Service.